With Style Arcade’s e-commerce integrations from customer reviews to return reasons and back-in-stock demand, you get all the data you need in one place to optimise inventory and boost sales. Let’s dive into how these integrations can level up your e-commerce game.

Please refer to this article to view the currently supported integrations/Shopify apps.

Customer Reviews

How does the integration work?

Style Arcade pulls in data through these supported Shopify reviews app to display customer reviews, product ratings and size and fit scores to better inform product decision-making.

To begin the integration process, we typically require credentials to connect to the supported apps. Please reach out to our in-app support chat so our team member can provide the required instructions.

Once integrated, these are the metrics brands will unlock:

Dimension	Definition
Review score	The average review score of the product, based on the date range selected.
Review count	The total number of reviews the product received based on the date range selected.

How do merchants use the integration?

This integration enables merchants to bring all their product and review data into one place, giving the whole team a holistic view of product performance.

Merchants can enhance their in-season and post-season product reporting by combining customer reviews and ratings with key product data and business metrics.

Integration benefits:

Report on customer review rating by category, sub-category, size, price point, supplier and more
Analyse your customer review rating by region and shipping country or state alongside other key business metrics
Visualise products by reviewing ratings and scores to easily identify opportunities and risks within your collection
Review individual product reviews, ratings and size and fit to inform product re-orders, markdowns or inventory decision making
Increase ROAS by excluding low-rated items from product feeds and catalogues, or create dynamic product feeds of 5-star products for high-conversion campaigns

Back in Stock

How does the integration work?

Style Arcade pulls in data through these supported Shopify App partners to display product back-in-stock requests, by size, to better inform product decision-making.

Once integrated, these are the metrics brands will unlock:

Metric name	Definition
Back in stock signups	The number of requests customers have signed up to be notified when the product comes back in stock, based on the date range selected.
Back in stock sent	The number of requests that have been sent to notify customers of a back-in-stock alert, based on the date range selected.
Back in stock unsent	The number of requests that have yet to receive notification of a back-in-stock alert, based on the date range selected.

How do merchants use the integration?

This integration enables merchants to bring all their products into one place, giving the whole team a holistic view of product performance. Merchants can enhance their buying, sizing and inventory forecasting by reviewing product back-in-stock metrics before placing product and size re-orders, ensuring buy and size accuracy is directly influenced by customer demand.

Integration benefits

Increase buy and re-order accuracy and meet customer demand by analysing back-in-stock data against other key product metrics
Filter products by back-in-stock requests to generate visual back-in-stock reporting
Review back-in-stock requests and back-in-stock conversion rate per product before placing re-orders to ensure accurate buy quantities
Review back-in-stock requests by size to improve size accuracy

Return reasons & Return types

How does the integration work?

Style Arcade pulls in data through these supported Shopify app partners to combine the return reasons against the returned units pulled from Shopify or other ERPs by linking on the order ID.

Once integrated, brands will unlock the following dimensions:

Dimension	Definition
Return reason	The reason that the customer has provided against the processed return such as being faulty, too big or does not match expectations.
Return type	The type of return the customer has chosen to process, such as a credit note or a cash refund.

How do merchants use the integration?

This integration enables merchants to bring all their product and returns data into one place, allowing the whole team to act quickly to avoid aged inventory issues and costly operational expenses. Merchants can enhance their in-season and post-season product reporting by analysing return reasons and return rate against any data point across their business, like fabrication, retail location, supplier, fit, colour, category, shipping region or brand.

Integration benefits:

Decrease Return Rate - Pinpoint which categories, suppliers, fabrications and price points are driving high returns, and decrease return rates with smart assortment planning.
Visual Return Reports- Bring your returns data to life and easily identify returns patterns and risks in your collections.
Improve Sizing and Fits- Identify which products are frequently bracketed, which items are being exchanged vs refunded and which items are being returned for sizing and fit issues.
Advanced Returns Tracking by Channel- Analyse return rate and return reasons by channel through weekly, monthly, quarterly and yearly reporting.
Returns Reporting by Country, State and Region- Analyse return rate by region and shipping country alongside other key business metrics.
Increase ROAS for Shopping Campaigns- Use Style Arcade to automate and remove high-return products from product catalogues, driving conversion and ROAS for shopping campaigns across Google, Meta and email.